Covid-19: Creating Successful Remote Worker Incident Response Plans

The Covid-19 virus has forced many companies to rethink their workflow.

Many government agencies and companies have told their employees to “go home” but keep working from home.  The social separation solution occurring today to curb the spread of the virus has given offices an involuntary test at how people can work from home. 

It will also give staffers a chance to see how flexible working from home can be during emergencies and how efficient it will be after the Covid-19 crisis. This pandemic is a chance to see how flexible working form home moves the stress needle from high to low when managing time and family commitments.

We don’t intend to give you an up to the minute update about Covid-19 but to point out that emergencies occur periodically. Many news agencies are doing an excellent job of keeping the public informed. However, the past has seen emergencies take the form of viruses spreading, hurricanes wreaking havoc, flooding people out of homes, tornadoes devasting communities, and massive winter storms burying towns. 

An incident response plan allowing employees and staff to work from home for one reason or another is that it creates a sense of stability for your whole organization. The procedures can be modified based on an employee’s responsibilities and needs. The idea could be to work two or three days and then work the office for the remainder of the week, or the plan could be five days.  

In Forbes magazine, an article titled “Why You Should Let Your Employees Work Remotely,” the author states four reasons why companies should. The obvious reasons listed are reduced stress, distractions, and overhead. These are all important for companies. The last in the article is applicable here—prepares a company for the future. 

The author wrote about adapting to a younger worker’s needs as well as preparing for the future.  This could also suggest preparing for emergencies where working from home can keep the business rolling along. 

Cloud service for mobile devices also help the bottom line and return on investment. Less overhead and change management costs are an added benefit for managers who also want to change their professional workforce’s morale and attitude.

If you have cloud services and plans in place already, when emergencies like Covid-19 occur, change management will be simple, and the transition will be seamless and secure.

Many companies have incident response plans for all kinds of unforeseen events as well as backup plans for data servers and storage. Doesn’t it make sense to have an incident response plan for transitioning from office work to remote work?

 

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Rick Bretz

Rick Bretz

Chief content and technical writer

Rick Bretz  possesses comprehensive experience in several subjects including video editing and production, radio/TV and journalism writing, videography, radio broadcasting, IT Management, Information Security and Assurance.  He also works as a Senior Cyber Security Engineer for Vulnerability Management, Service/Infrastructure Operations and Platforms Support for the government. Mr. Bretz also is a documentation and technical writer for the Veteran Administration’s Continuous Readiness in Information Security Program.  He also served in the US Army beginning in 1979, graduating from leadership schools and from Journalism, Broadcasting, Newspaper Editing and Public Affairs Supervisor courses.  He retired from the Army with many writing and broadcasting awards to accept video production and management positions.  He holds a BS degree in Information Technology with a Specialization in Security Assurance from Capella University and has a Security + Certification from CompTIA.  Mr. Bretz also writes his own blog on topics that interest him that can be reached at  pastparallelpaths.com.

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